Updating your contact details
It is important that your contact details are kept up to date at all times to ensure that we can...
Account & Billing
Categories
All articles
How to open a support enquiry
Once logged into your Control Panel, go to the Support drop-down menu at the top and choose the option Support Tickets. You will...
Adding/Updating card details
If you need to add a new payment card or update an existing one, the process is easy, the process...
Changing product renewal methods
How to change the method by which a product is renewed Dependent on the products you have, there are various...
Renewing your products
We’ve made a few changes to your Control Panel dashboard, so things may look a little different. To learn about...
How to upgrade products
You can easily upgrade your products through the Control Panel. Once logged into your Control Panel, click on your domain...
Restricting access to the Online Control Panel
As customer security is paramount, we have now increased the level of security for our customer accounts. By default you...
How to view invoices for previous purchases
Once logged in to the Control Panel, select the Invoices option from the Billing menu. The Invoices page lists the...
How to change your renewal reminder preferences
What are renewal reminders? We are happy to send you renewal notifications to you by email, post and SMS. We...
How to access your Control Panel
Your Control Panel makes it nice and easy to manage all the services you have with us. To login, head...